Workforce development has become the driving force behind some of the nation's most significant education reforms. One major higher ed initiative beginning July 1 is accelerating the trend.
For decades, universities competed for students, faculty and donors with buildings, rankings and brand. The next decade will be decided by what's humming in the basement.
In a market defined by constraint, relevance is the new scale. Working smarter is not just about efficiency. It is about making every interaction matter.