What colleges and universities can do to reach a generation of students affected by the pandemic and the myriad options they have in furthering their education.
If colleges can learn anything from the Netflix phenomenon, it is that if they do not adapt to the current environment, someone will come along and provide consumers what they want.
Putting our mics on mute and listening isn't just a Zoom strategy. It's a path forward to being the resilient and responsive institution that students, families, faculty, staff, and external stakeholders are all calling for.
The messaging has been clear from leaders at higher education institutions and university systems: they want to see more face-to-face instruction. But will they be able to pull it off?
