The IT department at Widener University in Chester, Pa., was at a crisis point. Unexpected IT staff turnover and high demand for more technology resources intersected, leaving the university grappling with how to provide help desk support. The school had walk-in centers that were open into the evenings, but overall, coverage wasn't keeping up with […]
Adult students are treating themselves to a higher ed buffet through a handful of programs where all-you-can-learn tuition lets them move as quickly as they can toward a degree and advancement in the workforce. Several "all-you-can-learn" programs now in place at U.S. institutions work on the competency-based learning model, in which the credit-hour has been […]
In the fall of 2012, Connecticut neighbors Fairfield University, University of Bridgeport and Housatonic Community College launched a dual-enrollment program, which initially served 78 high school students. From Bridgeport Public Schools, the students got a chance to take college-level courses for simultaneous high school and college credit. These kinds of dual-enrollment programs date back decades […]
Hackers are often portrayed in the media as pale skinned, basement dwelling lone wolves, creating nuisance viruses that disrupt networks. But Darren Hayes, Computer Information Systems program chair at Pace University, says times are changing. "These people are rapidly being replaced by sophisticated government-backed infiltrators and criminal cyber-spy rings that can inflict far more damage […]
In 2011 the largest reported data breach in the university world was suffered by a Virginia institution of higher learning, which reported more than 176,500 records breached. More recently, in late 2012, a Florida university suffered a breach involving data on more than 200,000 students and some of the university's top employees. The same week […]
Cash flow is as important to nonprofits as it is to corporate entities. That's something officials at Salisbury University in Maryland had in mind when they engaged outside help several years ago to provide students with online payment gateways, tuition payment plans and electronic bills. The steps resulted in increased efficiencies and more timely payment. […]
Seconds tick by. Vendors submit bid after bid in real time, battling it out to win the business of the campus procurement office. The opposite of eBay, this reverse auction format results in the price going down with each bid. The campus department puts a specified commodity or service up for bid on a digital […]
When you think about the blinding pace of technological change, it's a wonder the University of Iowa's student information system worked for as long as it did. More than 30—yes, 30—years old, Iowa's SIS was less an integrated series of data processing functions and more a collection of individual siloed systems that didn't work very […]
Facebook just turned 10. I remember how thrilled I was when 25 people had requested to be my friend by the end of my first day on Facebook. Since that time, I have become heavily engaged in social networking, and have established and maintained relationships through platforms such as Twitter, LinkedIn, Instagram, Tumblr and, of course, […]
