When a school hears from the FBI, the news is not likely to be good. Two years ago, FBI agents informed Maricopa County Community College District administrators that data from the 10-college system in Arizona had been posted on the internet. With a possible data breach underway, the system’s website was shut down immediately and […]

Web analytics by itself won’t do everything a school might want, says Alan Etkins, a research and analytics associate at consultancy Ruffalo Noel Levitz. “It will give you counts, it may give you hypotheses, but it won’t give you full understanding [of metrics].” He recommends that those serious about web analytics integrate tools to enhance […]

Many institutions are challenged to raise graduation rates and increase service to their students, but what is often overlooked is the important role of improving outdated and inefficient registration processes in meeting these goals. In this web seminar, presenters discussed new solutions for student scheduling that can benefit both students and institutions of any size, […]

The wave of first-generation and low-income students now seeking higher ed access is placing unprecedented financial strain on the full spectrum of liberal arts institutions, says James F. Jones, the interim president of Sweet Briar College. But while other higher ed leaders acknowledge this and other challenges, many say the shutting down this year of […]