In an effort to best serve a population of over 60,000 students on four campuses, business office leaders across the University of Colorado system (CU) recently decided to evaluate their options to determine if a more efficient payment plan solution existed. They needed a program that could meet the diverse needs of individual students, who […]
With YouTube, Facebook, Twitter and other social media outlets, virtually nothing escapes the pubic's notice, and judgment. It's one reason higher education is paying much more attention to risk management now than in the past. There are also more risk-generating contingencies, such as mass shootings, and accountability standards, such as for the prevention of sexual […]
It has been said that it takes a village to raise a child. To make a huge change at a university, it takes the entire village, a.k.a. a really good team, to make it happen. Here's our story. Millersville University of Pennsylvania has 7,500 undergraduates, 1,000 graduate students, seven unions representing faculty and staff, and […]
Your school has been rescued—now what? How do you restore students' and parents' faith in your revived institution? Two colleges that have recently bounced back from the brink are Antioch in Ohio and Sweet Briar in Virginia. While Sweet Briar has only just embarked on the road to revival, Antioch College this past spring graduated […]
Faculty and students at Bridgewater College in Virginia complained increasingly in recent years about the unavailability of textbooks at the campus bookstore. To control inventory, the store stocked only a percentage of materials required if everyone purchased what was expected. Campus business officers also noted a rapid decline in textbook revenue and related commissions, as […]
The variety of challenges facing enrollment leaders are well documented: changing demographics, increased competition for students, scarce outcome data— and the list goes on. Resources are also limited, and so it is critically important for enrollment managers to measure the ROI of the initiatives they take and then adjust as necessary. Collaboration within the enrollment […]
Maintaining customer service and compliance goals often creates conflicts at higher education institutions, because of the resources needed to attain success. While laws, regulations and policies may create unintended barriers to service delivery, compliance requirements cannot be ignored in the face of potential penalties. In this web seminar, originally broadcast on April 2, 2015, the assistant […]
A predictive analytics system is being used at Georgia State University to identify students who are at risk for dropping out. This robust system tracks every student on 700 triggers, and alerts administrators when a student is in need of one-on-one intervention. “We wanted to get rid of gaps in races, ethnicities and income levels […]
The growing view of higher education as a global commodity has driven many ambitious institutions to deepen their international presence by setting up shop overseas. While still far from common practice, international branch campuses have risen from a worldwide total of 15 in 1995 to 231 in 2015, according to the Cross-Border Education Research Team […]
The wave of first-generation and low-income students now seeking higher ed access is placing unprecedented financial strain on the full spectrum of liberal arts institutions, says James F. Jones, the interim president of Sweet Briar College. But while other higher ed leaders acknowledge this and other challenges, many say the shutting down this year of […]
