Three months before going live with a new enterprise resource planning (ERP) system—Workday— Indian River State College was missing one important piece: payment processing technology, specifically a cashiering product for in-person payments. “We would’ve been dead in the water,” says Amanda Bock, bursar. “The payment technology company [we reached out to] wasn’t even communicating with […]
Artificial intelligence, or AI, is quickly becoming commonplace in computers and consumer electronics. The term refers to the ability of computers to be trained to accomplish specific tasks by processing large amounts of data and recognizing patterns in the data. Everything from the personal assistant on your smartphone to self-driving cars incorporates some form of […]
Computer use policies cover a range of regulatory demands while also protecting students, the college or university, and all generated data. In the face of security audits and digital vulnerabilities, today’s policies must be driven by risk management principles—yet remain flexible enough for updates when tech teams identify new threats. The language of these policies […]
Every week at the University of Washington in Seattle, the registrar’s office staff comes across at least three fraudulent diplomas. Every month, they uncover about two fraudulent transcripts. “And these are just the ones we see,” says Helen Garrett, registrar and chief officer for enrollment information services. “Our student database has not been hacked and […]
Meaningful partnerships between universities and corporations require meaningful collaborations to benefit students and drive successful outcomes. On the academic side, that means administrators and faculty have to listen closely, open our doors to collaborative creativity and be open-minded. Working together with our partners ensures that everyone—students, institutions and partners—can be successful. Here are a few […]
For several years, the Department of Education has published “Dear Colleague” letters (UBmag.me/1612) that make it clear that institutions of higher education accepting Title IV federal aid are expected to comply with federal cybersecurity regulations, such as the Gramm-Leach-Bliley Act and the Federal Trade Commission’s Red Flags Rule. In late 2017, a cybersecurity senior advisor […]
Colleges and universities are in crisis mode. The digital age continues to transform disciplines—dissolving some, and merging and reconfiguring others. Yet a highly trained and college-educated workforce, one grounded in the ethics of how to best harness new technologies to benefit humanity, is needed more than ever to tackle issues such as cyberwarfare and artificial […]
What are the most prominent lingering concerns that campus IT administrators have about moving more data into the cloud? “Many clients do not know how to properly vet or qualify a commercial datacenter. Cloud hosting is much more than a cloud server. What additional security measures do they need? What certifications does the datacenter have? […]
For Gonzaga University, like many organizations, the move to the cloud was born out of need. One of this small institution's claims to fame is its stellar men's basketball team. As the 2017 NCAA Tournament approached, Information Technology Services staff at the Washington university knew on-premise web servers couldn't handle the upcoming traffic load, says Darren […]
