1. Tackle issues head-on and promptly. This may be especially important for tech staff who ignore policies, fail to carry their load or can't seem to get along with co-workers. "Don't let the bad behavior of a few poison those who want to work," says CIO Yvette Brown Koottungal at Barry University in Florida. She […]
When it comes to a student’s priorities, knowing the locations of classrooms and dining halls outweighs finding the blue emergency boxes installed around campus, and downloading ride-share and meal delivery apps ranks higher than accessing safety apps. “We have a group of 18- to 22-year-olds on campus and their safety is the last thing on […]
Measuring faculty effectiveness has never been a perfect science—and it has always held potential for contention among instructors and administrators. Today, tighter budgets, greater demands in terms of student outcomes and service responsibilities, and a push for hard data increase the pressure to develop fair and accurate evaluation systems. The types of information collected on […]
A few months after Boston University's successful merger with Wheelock College, the University of Massachusetts drew a greater degree of scrutiny for its acquisition of Mount Ida College. Families—many of whom had hoped for a merger with nearby Lasell College—were understandably shaken by the news of the quick agreement. Yet they were offered various options […]
In your experience, how common is it for financial aid offices to push in to classrooms with messages to students about financial aid, managing student loan debt, and personal finance—and what may be holding them back from doing this more? “Typically, we only hear of financial aid staff coming in to the classroom as part […]
For seven years, Southern University and A&M College used a complicated document management system that didn’t work with its new student information system from Banner. So departments rarely used the SIS, and students spent time providing the same information to different departments and completing routine administrative responsibilities at the historically black college in Baton Rouge. […]
Solid and productive town-gown relationships can be achieved if they are based in building community and in creating partnerships. Our professional paths came together in 2011 in Bowling Green, Ohio. As the newly elected mayor and the newly appointed university president, we recognized that working together on important initiatives would build the university's and the […]
When we first learned of Hope International University's (HIU) strategic partnership with Nebraska Christian College (NCC), we were skeptical to say the least. Indeed, we can well imagine that some folks within and beyond the HIU and NCC communities thought that the proposed transaction was misguided. After all, HIU's main campus is situated in an […]
The Alfred R. Goldstein library, a facility described by its namesake as "the heart and the brain of our institution," was originally located on the first floor of a building on the east side of the Ringling College of Art and Design's campus in Sarasota, Florida. The college has now given the library its own […]
Scenario: Small college wants to increase its national visibility and recognition. Process: Matt Spencer, associate vice president for university advancement, zeros in on alumni with an affinity for the university, identifies their interests and plans visits—using a tool that analyzes social media reactions, comments and event responses of 235,000 digital alumni interactions. Link to main story: Gift lift: […]
