Why are more institutions using chatbots and AI to respond to a variety of support requests? Institutions are utilizing chatbots to respond to support requests due to a number of factors: Budgets and resources are continuing to face constraints for support departments, causing institutions to have to do more with less Support requests continue to […]
Tim Hall has helped transform New York's Mercy College and kept it strong through the pandemic. He shares his journey and advice to other higher education leaders
Here's why Midland University decided to continue on with extracurriculars for the 2020-21 school year, explains its vice president for enrollment management and marketing, and how safety was addressed.
Institutions ought to move beyond dollars and cents to embrace an academic portfolio management model with a robust rubric, says a higher ed data analytics company executive.
Best practices for transferring student records are detailed in a new report from the American Association of Collegiate Registrars and Admissions Officers.
A co-author of the book Strategic Mergers in Higher Education argues that the rate of mergers is just a fraction of what the market and the excess capacity in the industry would demand. How can colleges navigate this crisis successfully?
Though colleges and universities are making strides, a newly released Canvas survey on higher education says they must do more to bridge gaps that exist
