Building on ITSM and ITAM, enterprise service management has assumed a broader and increasingly essential role in education that will last long after the pandemic ends.
Stackable credentials—expandable qualifications, often parts of educational sequences—have become a critical pathway for learners to advance their careers, gain higher pay, and display competency in a shorter timeframe than full degree programs allow. These credentials—also known as micro-credentials, certificates, digital badges, and nanodegrees—are valuable signals for employers, especially since the COVID pandemic. When asked in […]
