Like most modern institutions, Washington College increasingly requires reliable, high-performance computer network access. That’s why the 1,400-student Chestertown, Maryland, institution needed to address a significant networking bottleneck. “By late 2012, the traditional network access control (NAC) device responsible for authenticating users had become a serious choke point,” recalls Cal Coursey, interim CIO. “Not only was […]
The Education Corporation of America (ECA) is a privately held company which operates private accredited colleges across the country, including 26 campuses and an online program of Virginia College. ECA provides diplomas, associate’s, bachelor’s and master’s degrees in professional programs designed to prepare students for direct entry into the job market. By 2008, the leadership […]
For the students, staff, alumni, and others at Harvey Mudd College in Claremont, Calif., remembering multiple user IDs and passwords to log in to numerous applications was a cumbersome experience. Resetting the inevitably forgotten passwords was time-consuming and frustrating as the help desk was not open 24/7. The beginning of each semester, when many people […]
Business office leaders need to balance affordability and access with protecting their institution from bad debt. Reducing student accounts receivable is possible, even when increased enrollment and graduation rates are a priority. This web seminar, originally broadcast on November 14, 2014, featured Loretta Chrzan-Williams, director of student accounts at SUNY Monroe Community College (Rochester, N.Y.), […]
When its credit card fees hit $1.6 million in early 2011, Missouri State University officials decided there must be a better way. “Because it became so common for students and their family members to pay by credit card, the fees became unmanageable,” recalls Doug Willson, the bursar for the 23,000-student institution based in Springfield, Mo. […]
Technology continues to change the way learning and assessment are conducted in higher education. As the methods of learning are digitized, assessment must follow—but, not surprisingly, faculty using new testing methods are experiencing obstacles that don’t exist in the physical classroom. To preview the upcoming UBTech Conference session, “Prove yourself: Academic integrity in MOOCs and […]
As violent crime has steadily increased on college campuses in the last three decades, institutional leaders have reacted by creating more stringent policies to restrict visitors from entering their academic, administrative and residential buildings. Along with technology—including surveillance cameras, building access systems and even ID badges with proximity chips that could allow officials to track […]
Around 4,000 boxes of paper records fill the shelves in Central New Mexico Community College’s storage area. And many of these boxes—those containing employee personnel files, for example—must remain in storage for up to 55 years before they can be destroyed. It’s a big reason why CNMCC has embraced electronic records management, says Rebecca Turner, […]
According to a recent report by the Centers for Disease Control and Prevention (CDC), one in every 10 American children over the age of three has been diagnosed with ADHD. Before turning 18, nearly 14 percent of children will have been diagnosed. Most will receive ADHD drugs. Fearing that the popular response to this report […]
Despite the benefits of electronic document management systems, college and university compliance efforts can be undermined by faulty management. Providers were asked to share their thoughts on what higher ed institutions aren’t paying enough attention to when it comes to compliance and electronic documents/records management. Here’s what they told us: “I often see departments start […]
