As long as there are assignments for college students to research and write, it’s likely there will be copiers and printers to help. Good news for paper and copier companies, for sure, but bad news for institutions such as expansive Houston Community College, at least until recently. HCC’s six colleges and 27 sites allow it […]
For years, new student orientation at Embry-Riddle Aeronautical University in Florida required the creation of information packets that were labeled with stickers and contained as many as 10 sheets of paper. The packets, which were prepared by Records and Registration staff with help from other departments, directed students to where they needed to go during […]
The remodel of a dining hall at The University of North Carolina at Greensboro was going to displace more than 5,000 student mailboxes. While thousands of those mailboxes were used infrequently—having been abandoned in the age of email and social media—they couldn’t be discarded entirely because there were still care packages from mom and dad […]
Until the summer of 2013, the primary sources of technology support services at Fairfield University in Connecticut were the reference librarians and circulation staff at the DiMenna-Nyselius Library—not the technology help desk. Questions about software, using campus printers or accessing the university’s wireless network were most commonly answered by the library professionals who were within […]
Part of a master plan for an athletic corridor on the east side of Creighton University’s campus in Omaha, Nebraska, the new 43,000-square-foot Championship Center is located near stadiums and courts where the big games are played. CU’s nationally-ranked NCAA Division I men’s basketball team will now practice in the same facility where other student […]
The setting was big, the company was good and the technology talk was buzzing at this year's UBTech Conference, held June 16 to 18 at The Mirage Las Vegas. And based on the feedback from our 1,273 attendees, the "Technology Changes Everything" tagline will be put into practice as administrators and educators from the more […]
“We include in our emails a link to a brief video that explains that we are counselors, not collectors, working on behalf of the college the borrower attended, and that we work with borrowers and their loan servicers to resolve their loan payment issues. The video invites the borrower to call us.” —Craig P. Anderson, […]
Georgetown University officials had a bit of an epiphany recently about the impact of their noncredit courses. While the offerings had been around since the 1990s, administrators hadn’t realized the big benefits they could bring to the institution. “What started as fairly standard, adult-education, personal-interest type of courses has evolved into a major part of […]
Rather than dealing with the intensive labor involved in sending and receiving paper transcripts—and frustration from students and graduates accustomed to automation—most colleges and universities have implemented electronic transcript capabilities. The process allows administrators to capture lots of valuable electronic data, but the majority of schools are not utilizing that information beyond sending or receiving […]
Colleges and universities that have not yet implemented electronic transcripts may be selling their students short. Not only do e-transcripts require less staff time and ensure better results through trackability and online security, but they also can be delivered almost instantly. “A delay of a few days in processing a transcript request may have been […]
