Demands for increased innovation are commonplace today, with leaders of all stripes—including those in postsecondary education—calling for individuals and enterprises to be more innovative. However, few know much about innovation or its cultivation. Not surprisingly, innovations are typically stumbled upon by accident or, as is most commonly the case in higher education, occur within the […]
The IT department at Widener University in Chester, Pa., was at a crisis point. Unexpected IT staff turnover and high demand for more technology resources intersected, leaving the university grappling with how to provide help desk support. The school had walk-in centers that were open into the evenings, but overall, coverage wasn't keeping up with […]
In the fall of 2012, Connecticut neighbors Fairfield University, University of Bridgeport and Housatonic Community College launched a dual-enrollment program, which initially served 78 high school students. From Bridgeport Public Schools, the students got a chance to take college-level courses for simultaneous high school and college credit. These kinds of dual-enrollment programs date back decades […]
For years, The Extended Campuses of Northern Arizona University used a traditional marketing model. The four-person marketing team would create an annual budget and tie its goals and specific projects to it. Freelancers and local advertising agencies provided support for the 50 or so marketing pieces produced throughout the year. That model worked fine until […]
When was the last time you took a good, long look at your wireless bill? What it contains might surprise you. An international roaming plan used for a trip last year that you neglected to cancel, perhaps. Scores and scores of unused minutes that roll over into infinity. Or 411 calls made despite your smartphone's […]
Most of us would agree that Safe Hiring and Safe Contracting programs are an important part of college operations. These issues may become more difficult, though, when they are associated with employee hiring or contractor selection processes and the accompanying consideration of various risks, particularly those related to previous criminal behaviors. It can be further […]
The University of Florida's last fundraising campaign, completed in October 2012, surpassed its $1.5 billion goal and finished nine months ahead of schedule at $1.72 billion. Despite this tremendous success, the next campaign will deploy a new tactic—a fine-tuned army of the university's leaders prepared and practiced in the strategies of fundraising. "When we conducted […]
Vanderbilt University's medical school is among the best in the country, but its officials still wanted to create awareness of it with prospective students—those who are only in high school. The undergraduate admissions office had deployed a constituent relationship management (CRM) system, but university officials knew from the outset that the system could be used […]
A 2013 Noel-Levitz E-Expectations Report of incoming college students found that 78 percent have regular access to a mobile device. And while that number has probably crept higher for 2014, what about the approximately one in five college students who don't have that access? For many low-income and first-generation college students, owning a smart phone, […]
The University of Central Florida is the second-largest university in the U.S., with 12 campuses serving 60,000 students. Keystone College, on the other hand, a small, private, liberal arts college in Pennsylvania, is on the other end of the spectrum, with just 2,000 students. Both institutions transitioned to a new learning management system—UCF to Canvas […]