A recent survey of alumni of institutions confirmed what every university president knows: when asked who set them on a constructive path, at the top of the list are professors who made them excited about learning, professors who cared about them as persons, encouraged them, mentored them, and directed them in projects—what we call "high touch." […]
At one university, a garbage can blocked access to the paper towels, a table was placed in front of the automatic door button, students in wheelchairs couldn't access the accessible sink in a science lab because of a trash can's placement, and staff sometimes plowed snow into disabled parking spaces or access lanes. At another […]
The 18,000-square-foot space in Boston has all the hallmarks of a typical startup: Computers running equations, whiteboards filled with scrawled revenue projections and caffeine-fueled meetings about venture capital in glass-walled conference rooms. But the Venture Development Center (VDC) isn't a startup; it's a business incubator at University of Massachusetts, Boston that houses dozens of fledgling […]
When the economy tanked in 2009, the trustees of Hamilton College in upstate New York made a major investment in the future of admissions practices—they shifted from need-sensitive to need-blind admissions, while remaining a school that promises to meet full need. The trustees of the 1,850-student liberal arts college provided bridge funding of five $500,000 […]
Staff in the IT department at the University of South Carolina Upstate in Spartanburg used to say "no" a lot. Meeting the computer needs of 6,000 students—many who work full-time and have families—and hundreds of faculty became an increasing challenge in the less-than-affluent community. Requests from faculty and the demand for technical assistance couldn't be […]
Sometimes, well-known premises lead to predictable conclusions. But not always. Occasionally, they lead to surprises—and even busted myths. Here's one: The best job of helping low-income and first-generation students gain access to higher education and reverse the trend toward greater income inequality in our society is being done by wealthy private institutions willing to invest their […]
The founders of George Washington University could not have anticipated that, almost two centuries later, the institution's prime location in D.C.'s Foggy Bottom neighborhood would be a developer's dream—and a golden opportunity for the university. Their major venture, a mixed-use retail, residential and office development called Square 54 and completed in 2011, has close to […]
It has been demonstrated amply that financial aid leveraging can, under the right circumstances, increase enrollment and net tuition revenue. For some, however, that isn't the case. Enrollment leaders must therefore assess other aspects of recruitment to determine how effectively they are working to build larger, more committed applicant and admit pools, especially when increases […]
This FutureShock is the third in a trilogy of commentaries on the for-profit (private sector) higher education industry and the implications of an increasingly complex and skeptical regulatory environment. In this piece we focus on the emergent, some say irreversible, megatrend turning private sector schools, colleges, and universities into nonprofits and vice versa. Consumer activist […]
Almost everybody ranks colleges these days—old stalwarts like U.S. News & World Report, influential upstarts like Washington Monthly and click-baiting websites that measure everything from campus sustainability to most attractive students to coolest mascots. William Destler, president of Rochester Institute of Technology in New York, even found his university named one of the "geekiest" in […]