College of DuPage, located just west of Chicago, is one of the largest community colleges in the United States, and it is the largest community college in the Midwest. The institution serves more than 30,000 students and offers a variety of courses, with more than 80 percent of its classes delivered face-to-face. COD also employs […]
Adult students are treating themselves to a higher ed buffet through a handful of programs where all-you-can-learn tuition lets them move as quickly as they can toward a degree and advancement in the workforce. Several "all-you-can-learn" programs now in place at U.S. institutions work on the competency-based learning model, in which the credit-hour has been […]
In 2011 the largest reported data breach in the university world was suffered by a Virginia institution of higher learning, which reported more than 176,500 records breached. More recently, in late 2012, a Florida university suffered a breach involving data on more than 200,000 students and some of the university's top employees. The same week […]
Along with minimal fees, students want a variety of options for receiving refunds from their higher ed institution. More stringent regulations and public scrutiny are also prompting institution leaders to look at the adequacy of their refund options. This web seminar, originally broadcast on October 10, 2013, addressed the long term trends that are changing […]
I recently had the opportunity to meet with dozens of mobile web leaders from some of the most respected universities. While speaking with experts at schools from Harvard to Princeton, I learned that we're all struggling with the same challenges in mobile. Fortunately, as we share best practices across campuses around the world, mobile capabilities […]
A 2013 Noel-Levitz E-Expectations Report of incoming college students found that 78 percent have regular access to a mobile device. And while that number has probably crept higher for 2014, what about the approximately one in five college students who don't have that access? For many low-income and first-generation college students, owning a smart phone, […]
Campus leaders are increasingly confronted with transformation—from students acting as consumers to universities acting more like businesses to the rapid evolution of faculty. Yet perhaps the most prominent change is the proliferation of technology-based learning methods. Online courses have created a new world of education—one where learning can occur anytime and anywhere. While technology is […]
Not long ago, I asked presenters at the Higher Ed Analytics Conference what the next "big thing" would be. Their answer? Universal Analytics, or UA. Philippe Taza, of the Montreal-based digital marketing agency Higher Ed Marketing, explained that tracking a visitor across multiple devices would be both important and desirable—something UA will make possible. Alan […]
Members of the facilities crew at Quinnipiac University were spending a lot of time traveling back to their shop during the workday. This situation, of course, was not unique to Quinnipiac, but department officials at the school set out to eliminate the trips workers had to make to retrieve new work orders, find information about […]
As students rely more on tablets and smartphones to stay connected, universities are under pressure to make student services easily accessible from mobile devices. "In my experience, students arrive on campus expecting the university to be mobile-ready," says Karl Horvath, CIO at Gwynedd Mercy University, a 2,600-student school in Montgomery County, Pa. "Gwynedd Mercy is […]
