Each year tens of thousands of higher education students complete the Student Experience Survey. It’s seen as a litmus test of student engagement, satisfaction and educational quality. But do the ways in which institutions and governments try to understand student experiences still add up?
The pandemic has transformed enrolment patterns and the ways in which students interact with their institutions and the courses they offer. We suggest the data from the 2021 survey released today no longer adequately capture students’ experience of study. The current version of the survey was designed for a time when modes of study were more clearly defined than they have become since COVID-19 emerged.