Leveraging design thinking and human-centered change management practices
Change is inevitable, especially within the continuing education unit of a university. Design thinking and human centered-change management practices are essential to successfully navigating through periods of significant transformation. Accordingly, it is imperative that we embrace change and never get complacent with our program offerings or how we do what we do.
Continuing education and online divisions need to be entrepreneurial, agile and adaptable in order to create programming that the market wants and needs. To be effective in this shifting landscape, it’s critical to be conscious of what it takes to maintain an innovative and flexible environment.