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The new generation of students has significantly different expectations for their college experience, including how they expect to pay tuition. It is vital that institutions begin changing their approach to […]
Three months before going live with a new enterprise resource planning (ERP) system—Workday— Indian River State College was missing one important piece: payment processing technology, specifically a cashiering product for […]
Technology has not only revolutionized teaching and learning in higher ed, but also how tuition payments are made and campus commerce is conducted. However, today’s payment technologies can also be […]
In a nutshell, what is an omnichannel payment approach? Omnichannel is the ability to take payments anytime, anywhere through any channel. It is also the ability to deliver those payments […]
The days when a trip to campus automatically included a stop at the bookstore are long gone—but these stores are facing the challenge from online retailers head-on. Students, like all […]
Colgate University (N.Y.) Institution size: 2,900 students Store location: Off campus Square footage: 26,000 Transactions/customers during rush: 9,900 Store standouts: Living Writers events; Fashion Friday Video (video featuring new products, books […]
Campus mail centers have changed dramatically. Due to the rise of e-commerce, many campuses are overwhelmed with package deliveries, and campus mail centers are struggling to keep pace. This trend […]
While many regional consortia use the collective power of members to negotiate purchasing contracts with volume discounts, it can pay to think beyond neighboring colleges when looking at this cost-saving […]
Rogue spending—buying outside a purchasing contract—can be an issue at colleges large and small. Here’s how the small college pros rein it in. • Help spenders put a face to […]
What is the biggest key to success with campus store promotions, and what is the biggest challenge in executing them? “Communication with regional managers and store managers is key. The […]
If there’s one thing small college purchasing managers know for sure, it’s that they have to be smart about a lot of things. “At larger schools, people in purchasing have […]
As textbook sales have declined, campus stores are relying on promotions to attract students who might not otherwise have a reason to visit. The wave of special events continues year-round in an attempt to drive business beyond the pre-semester rush.
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University Business
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