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AI providers on implementation considerations

Vendor question: What is the most important thing for higher ed institutions to consider when implementing AI into their student services? “An institution should have...

We need a GI Bill for cyberskills at the college level

Colleges and universities are in crisis mode. The digital age continues to transform disciplines—dissolving some, and merging and reconfiguring others. Yet a highly trained and college-educated...

AI-miable connections

How students are engaging with chatbots at: Winston-Salem State University (N.C.) “One of the odd things about an AI chatbot is that students will be very...

#MeToo and higher ed teacher/student dynamics

Across the country, news feeds have been filled with accounts of individuals calling out those who have harmed others. Consider the callouts of Harvey Weinstein,...

Banking on literacy in higher ed

As financial aid administrators know, there’s no shortage of free and fee-based programs designed to help students get a handle on personal finance and...

Beyond higher ed buildings

Campus construction projects suggest growth and prominence in a time when higher education costs are rising, privatization is increasing and administrators are perpetually challenged...

Banking executives on student financial literacy

In your experience, how are higher ed institutions doing in their efforts to teach students to be responsible about their finances while in school...

Financial responsibility guidance for students

Outside of online and in-person financial literacy sessions, colleges and universities are finding innovative strategies to guide students toward being more financially responsible in...

Leveraging a cloud-based system throughout US, Japan and Germany

When University of Maryland University College needed a new management solution for business operations, administrators decided to purchase a system using cloud technology rather...

Streamlining payments for a better student experience

In a nutshell, what is an omnichannel payment approach? Omnichannel is the ability to take payments anytime, anywhere through any channel. It is also the...

Automation expands university’s capacity to deliver services for student success

Institutions looking to grow must actively empower staff to ensure that administrative services keep pace with the flood of new students. Implementing the Laserfiche...

How colleges can avoid a scary fall in FY2020

It’s a harsh reality for many colleges leading up to fall. No matter how much innovation and energy went into recruitment, you may be forced...

CSUN promotes equity with recorded name pronunciations

More than half of the 40,000 students at California State University, Northridge, are first-generation. Three thousand are international. And every one of them belongs,...

When law enforcement comes calling

In years past, the general counsel, director of athletics, and compliance officer at a college or university could manage legal risks by focusing all...

Northbridge: True north gateway to early college

When Cathy Stickney first arrived in Northbridge as the superintendent of Public Schools, she was that candidate whose eyes were wide open. After all, Stickney...