Communicating with student loan borrowers helps support their success in repaying their student loans and improving your institution’s cohort default rate. If staffing limitations prevent your institution from connecting with your borrowers, partnering with external vendors may be the solution.
Attend this web seminar to learn how two institutions are using outsourced staffing solutions to perform early outreach, regular communication, personal counseling and follow-up to ensure borrowers are successfully repaying their education loans.
Topics will include:
Financial Aid Counselor
Garrett College (Md.)
Corporate Manager; Credit, Collections and Default Prevention
Centura College (Va.)
USA Funds Borrower Connect InTouch Customer Relations
Who will benefit:
College and university administrators interested in more effective borrower communications and improving cohort default rates. Anyone may attend.