Recent Articles

IT officials at any institution considering outsourcing help desk support will need to weigh the pros and cons to determine whether budget and IT operations mesh with an external provider
Colleges and universities of every size looking to alleviate internal IT staff of “level one” support calls
A bookstore renovation gave officials the chance to reimagine how  technical support is provided to students and make changes for the better.
Computing Services and Systems Development; Office of the Executive Vice Chancellor; Housing and Food Services
Though more than 8 million people have taken a MOOC in the past three years, the number of students to take advantage of MOOC-for-credit programs is even smaller.
Three models for allowing students to earn credit for completed MOOCs
How institutions are making tablets and laptops accessible to all students

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