A commitment to reaching out and meaningfully connecting with its students has prompted Chicago-based DePaul University to implement a customer relationship management (CRM) tool traditionally used by businesses to generate more customers.
Moving student transactions online and establishing an information hub for the campus - all the while increasing its personal touch with students - was the challenge Butler University faced last year when it took on the task of streamlining administrative tasks that were normally handled by faculty and advisors. The overarching goal was to free up the faculty and advisors so they could spend more time guiding students' college careers and less time performing administrative tasks such as registration.
The student aid industry is diverse - with many loan programs offering their own combination of upfront and repayment benefits. American Education Services (AES) and our network of servicing partners has a unique relationship with Upromise, allowing buyers to automatically link their savings to their AES-serviced loan balance.
For students, what is the biggest advantage of e-refunds?
It’s not easy to get to a bank, especially forstudents without cars. A shuttle stops at the local strip mall but there’s only one bank, so if that’s not your bank you can’t cash your check. That problem is gone with refunds going right into our OneAccounts.
For students, what is the biggest advantage of e-refunds?
It’s not easy to get to a bank, especially for students without cars. A shuttle stops at the local strip mall but there’s only one bank, so if that’s not your bank you can’t cash your check. That problem is gone with refunds going right into our OneAccounts.
For students, what is the biggest advantage of e-refunds?
It’s not easy to get to a bank, especially for students without cars. A shuttle stops at the local strip mall but there’s only one bank, so if that’s not your bank you can’t cash your check. That problem is gone with refunds going right into our OneAccounts.
While academic marketers now can reach prospects through a wider array of channels, the structure of discourse and the content communicated hasn't changed as much. And change might yield deeper connections and better results.
When I applied to colleges 40 years ago, I wrote letters to six schools and received a view book from each with a friendly cover letter, an invitation to visit the campus, an application, and a pointer to an alum or two who would be glad to sit down with me and discuss my future.
RESIDENCE HALLS HAVE COME A LONG WAY. THE traditional double-loaded corridors, cramped quarters, and cinderblock walls are being replaced by places nearly anyone would proudly call home.
For students at Sam Houston State University, a slim wallet-size card is the key to getting financial aid refunds, a paycheck from a campus job, access to the dorm, a good book , a good meal and more.