At Pitt Community College (N.C.), online learning is about more than just putting in-person course content onto the web. Officials have created a system that emphasizes preparation for students and instructors. The institution will even be launching a certification program for professors wanting to enhance their online teaching skills. “We don’t want online courses to be a barrier to success in any way, for anyone,” says Don Hazelwood, director of instructional technology and distance education. “We all have to work together.” Despite efforts such as these, barriers are common.

