Student Services

Centralizing Student Information

Distance Learning Center

In the past, University of Wisconsin-Platteville staff had to manually enter the records of any student pursuing an online degree. With more than 2,500 students enrolled, this was no easy feat—especially considering staff also had to manually enter course registration, financial aid and even basic contact information. This effort required approximately 500 hours of staff time each semester—or 1,500 hours a year—to accommodate the university’s three-semester system.

Student Development Center at LDS Business College

Eight to One

Delivering student services as important as tutoring, disability assistance, and advising is especially vital at LDS Business College, an open-enrollment school whose student body often faces hardships.

Yet the offices and departments that delivered those services were located all across campus, making it difficult to ensure that students made it to where they needed to go when they had multiple issues to be addressed.

Timely Advice

Tippie College of Business, The University of Iowa

Thanks to the new system, staff can spend more time assisting students and much less time processing phone requests for meetings.