Feature

Higher ed succession planning: Who will follow the leader?

How succession plans are being used to grow and promote in-house talent at all levels of the campus organization

Zero. Zip. Zilch.

That’s what college president Don Cameron found after searching the internet back in 1996 for colleges with succession plans. Surprisingly, not much has changed, since such programs are still not common within higher ed institutions.

Inside Look: Welcome centers

Institutions work to make prospective students, visitors feel at ease as soon as they step on campus

While the “curb appeal” of well-manicured lawns as well as easy parking are crucial parts of the first impression a campus makes, how welcome visitors feel once inside the first building they encounter on campus is just as important.

To make their campuses more enticing and friendly to those who aren’t used to making their way around there, some institutions have created welcome centers as a first stop for prospective students, family members, alumni, and other guests.

Recognizing Models of Efficiency honorees at NACUBO

Each year during the NACUBO conference in July, Models of Efficiency honorees are recognized at an awards ceremony hosted by Higher One, the program’s sponsor. This year, six of the most recent award recipients were honored at Mo’s Steakhouse in Indianapolis.

Casey McGuane, chief operations officer at Higher One, and JD Solomon, editorial director of University Business, introduced the award recipients and summarized the projects for which they were honored.

Communications/Enrollment/Marketing at Ivy Tech Community College

Keeping the Core

Ivy Tech Community College (Ind.) had a classic good news-bad news problem. The good news was that interest in the 31-campus, statewide institution was burgeoning. The bad news was that budget belt-tightening was limiting the ability of staff to tend to the growing attention needed by prospective students while also responding to the needs of current students.

Student Development Center at LDS Business College

Career Development Curriculum

Until recently, LDS Business College in Salt Lake City focused its career preparation resources on the typical strategies. Career Services’ two counselors prepared 2,200 students for post-college job searches. They helped students craft résumés, write cover letters, and practice interviews through career prep courses and in-person appointments.

President’s Office at Walsh College

Not by the Book

It seemed like a good idea at the time.

Looking to reduce the cost of preparing the massive, paper-filled binders used by its board members at their meetings, Walsh College (Mich.) officials tried a laptop-based package. That cut down on paper, but the hardware was problematic.

Environmental Health and Safety at Texas A&M Health Science Center

Mobile Emergency Preparedness

Texas A&M Health Science Center is responsible for ensuring the safety and security of its faculty, staff, and students on eight campuses. Educating and informing the community regarding how to best respond to emergency situations—such as chemical spills, man-made emergencies, or natural disasters—was historically done through printed materials and the center’s website.

Admissions and Enrollment Services Department at Royal Roads University

Automating Admissions

For over a decade, potential Royal Roads University (British Columbia) students have been able to submit their applications for admission online. But Royal Roads’ response to applicants had remained paper-based until recently.

Finance at American Public University System

Taming Tuition

One of the most sought-after nonsalary compensation items offered by higher education is full or partial tuition benefits for employees and their families. Free and reduced-cost degrees go a long way toward easing the impact of nonprofit salaries.

American Public University System (W.Va.) offers varying levels of such tuition benefits based on employee status. But the institution’s formerly manual registration process was ill-equipped to distinguish between different registration types, creating problems when it came to reporting, scholarship applications, and payment.

College of Arts & Sciences Hobson Academic Services Center at The University of Oklahoma

Flood to Flow

Central Oklahoma sits snugly in Tornado Alley, but it was a flood, not a twister, that shocked officials at The University of Oklahoma into the realization that student advising records were one natural disaster away from disappearing forever.

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