Articles: Technology

1/1/2011

Hot button issues facing colleges and universities at times seem endless: recruitment, student retention, and shrinking budgets, to name just a few. In contrast, identity management is an often overlooked and under appreciated business process among senior leadership in the higher education field.

1/1/2011

There was a time, not terribly long ago, when the telecommunications industry spoke of "convergence." Voice and data would soon be one and the complexity that goes with building and maintaining separate systems would evaporate. That time is upon us, and actually, it has been for years. Why, then, is building the corporate information technology infrastructure still so complicated?

1/1/2011

Very few--if any--components of campus life are as important to the institution as emergency planning. A college's reputation and, more importantly, the public safety and security of its campus community are at stake.

11/1/2010

A friend recently told me that she had deactivated her Facebook account because of security concerns. Just last month we heard that some Facebook applications, such as the extremely (yet inexplicably) popular Farmville game, were causing identifying information to be sent to advertisers without the users' consent.

11/1/2010

Medieval castles were protected by moats, fortified walls, and small villages, yet enemies sometimes still snuck through using disguises.

A similar multilayered approach is needed to protect the modern campus IT infrastructure. Only this time the enemy is malware and viruses and the disguises are links on Facebook, Twitter, and other social media sites.

10/1/2010

Amid all the gloomy head-lines about furloughs, layoffs, hiring freezes, and early retirement, one employment trend report offers a glimmer of hope.

10/1/2010

In 1999, the North Dakota University System coordinated a roundtable discussion inviting its board of directors, K-12 administrators, employers, and others to address their expectations of the university.

"It was a landmark event in North Dakota's higher ed history," explains Michel Hillman, vice chancellor of academic and student affairs at NDUS in Bismarck, which has 11 campuses. "What was recommended was a consistent set of accountability measures."

10/1/2010

Bill Tyson has been advising colleges and universities on getting media attention for more than 30 years through his firm Morrison & Tyson Communications. Now he's taken some of that knowledge and put it into Pitch Perfect: Communicating with Traditional and Social Media for Scholars, Researchers, and Academic Leaders (Stylus Publishing, 2010), a how-to guide for thoughtful communications planning that can increase the likelihood of national media coverage.

10/1/2010
 

The KeyScan KS810-P Imaging Keyboard ($99) contains a color sheet-fed scanner for scanning documents without having to leave your desk.

10/1/2010

When developing and refining a business continuity plan, "you have to look beyond voice and data," urges Bryan Mehaffey, vice president of technology at Ave Maria University (Fla.). "You have to think about facilities and life safety." Campus buildings and the equipment they contain are worth millions of dollars and shouldn't be forgotten once students, faculty, and staff are safe.

9/1/2010

In a previous column published in the June issue of University Business, I shared a few anecdotal examples of how universities and colleges had started to use online analytics to inform their marketing and communications decisions. Unfortunately, there was no available data on analytics usage across institutions at that time. I decided to survey practitioners, thus testing my hypothesis that a change of attitudes in higher education toward web and social media analytics was required.

9/1/2010

This year's EduComm Conference in Las Vegas saw the launch of the EduComm Institute's CIO-CFO Summit. The one-day event, sponsored by GovConnection in partnership with Cisco, preceded EduComm's opening reception and keynote at the Mirage.

9/1/2010

In the summer of 2004, as athletes around the world converged in Athens for the Olympic Games, another Olympian venture was taking place half a world away at George Mason University (Va.).

7/1/2010

The financial pressures on institutions and the scrutiny on spending continue. But campus administrative offices also continue to find new ways to change their practices for the better.

As the stories of our Summer 2010 Models of Efficiency honorees demonstrate, there are a multitude of good ideas being implemented that streamline processes without reducing the quality of service that campus constituents deserve, and in many cases expect.

6/1/2010

Will this new fiscal year come with a bigger budget for your web and marketing initiatives? Given the current state of higher education budgets, chances are it won't (but, if you're one of the happy few, congratulations!). For the past couple of years, institutions across the country had to do more with less. That's why it has become so important today to find out quickly what works and what doesn't, and how you can improve your digital initiatives.

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