Articles: Hardware

03/2014
A bookstore renovation gave officials the chance to reimagine how  technical support is provided to students and make changes for the better.

Tech support is rarely fun—even, apparently, if it’s a lot closer than an overseas call center.

02/2014

The University of Central Florida is the second-largest university in the U.S., with 12 campuses serving 60,000 students. Keystone College, on the other hand, a small, private, liberal arts college in Pennsylvania, is on the other end of the spectrum, with just 2,000 students.

02/2014
John Fragola (left) and Peter Grady use iPads to monitor the heat inside Dana English Hall on the Mount Carmel campus at Quinnipiac University. Both are licensed HVAC mechanics in the facilities department.

Members of the facilities crew at Quinnipiac University were spending a lot of time traveling back to their shop during the workday.

02/2014

As students rely more on tablets and smartphones to stay connected, universities are under pressure to make student services easily accessible from mobile devices.

01/2014
Certain best practices have been defined by leaders of highly successful tech repair centers.

Part of keeping a campus computer repair center running smoothly is staying aware of what problems are likely to disrupt its operations.

01/2014

There are options beyond operating a university-owned computer repair center. Outside repair companies operating on campuses can save universities money in technician salaries and center administration costs.

01/2014
Pat Shoknecht, CIO, Rollins College

Students at Arkansas' Hendrix College attend a weekly theater class at Rollins College, nearly a thousand miles away in Florida, without leaving their campus.

01/2014

Despite the hype surrounding the bring-your-own-device (BYOD) trend, the reality is that BYOD has been around on college campuses for nearly a decade.

12/2013

The editors of University Business are proud to announce this year’s Readers’ Choice Top Products.

12/2013
Karine Joly says digital content is now the currency for search, social networking and even advertising.

What will 2014 bring to the digital field in higher ed? That’s the million dollar question at the start of this new year. Unfortunately, charting a precise course for success over the next 12 months isn’t possible.

11/2013
Employing an assessment and relocation strategy consolidated the  number of locations with computers and printers on campus, but easier  access to the technology has increased usage.

Despite having 4,500 computers and dozens of printers deployed campuswide at Boise State University in Idaho, students had to wait in line to print out assignments and term papers during busy times.

11/2013
At RIT, barcodes adorn all tech equipment, so when the internal auditing group conducts an asset audit, additional equipment beyond what is already tracked is rarely discovered by the team.

Tracking IT assets across a higher ed institution is tricky business. Depending on the college or university, it may be done by an internal audit group or IT, or a combination of both.

11/2013

Five years ago, there were no universities offering an undergraduate major in robotics. Today, “robotics is a high-growth area,” says Mike Gennert, the director of the Robotics Engineering Program at the Worcester Polytechnic Institute (WPI), a 5,700-student university in Massachusetts.

11/2013

For years, educators have recognized that children playing with LEGOs exhibit a natural talent in problem-solving and creativity.

10/2013

Although universities are under intense pressure to keep up with tech trends, being an early adopter is not always the best option. The launch of Windows Vista is a good example.

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