Articles: Administration & Management

11/2013
Employing an assessment and relocation strategy consolidated the  number of locations with computers and printers on campus, but easier  access to the technology has increased usage.

Despite having 4,500 computers and dozens of printers deployed campuswide at Boise State University in Idaho, students had to wait in line to print out assignments and term papers during busy times.

11/2013
Technology-based exams are a good fit for the pharmacy school, which is housed in a $75-million, technology-rich facility that opened this fall.

After tripping over boxes of old exams at the College of Pharmacy at the University of Rhode Island for the umpteenth time, clinical faculty members Kelly Matson and Jayne Pawasauskas decided there had to be a better system.

11/2013
Merging departments and cross-training employees reduced the campus “run-around” and eased staff burden.

Delivering student services as important as tutoring, disability assistance, and advising is especially vital at LDS Business College, an open-enrollment school whose student body often faces hardships.

11/2013
Volunteer mentors assisting students academically is part of a three-pronged approach to helping at-risk students and boosting retention.

Not so long ago, students at LDS Business College in Salt Lake City whose semester grade-point averages fell below a certain level were placed on academic probation. But it did very little to get them the help they needed.

11/2013

Like virtually every other administrative unit in higher education, the Information Technology Division at Valdosta State University in Georgia employed students to supplement the efforts of full-time staff.

11/2013

Most college students have a need for academic or financial aid counseling at some point during their college career, whether to get help with course selection or to sort through GI Bill paperwork.

11/2013
Identifying niche services, including an Apple store, increased campus store sales by more than 3 percent, even with lower overall enrollment  at the university this year compared to last.

Just as sales in the publishing industry have been declining, the University of Southern Indiana (USI) Campus Store, in Evansville, has seen sales fall an average of 10 percent per year the last few years.

11/2013
With key performance indicators published online, anyone can eyeball the improvements the IT department has made.

The explosion of technological devices, software, and apps has been undeniably beneficial to higher education, but there is at least one group on which it has placed quite a burden: those charged with keeping all of that technology running smoothly.

11/2013
Mona Aldana-Ramirez, director of retention services, San Antonio College

Just when Mona Aldana-Ramirez thought she had all the answers, they kept changing the questions. The director of retention services at San Antonio College had to spearhead the implementation of a new enrollment program while fielding thousands of student requests for clarification.

11/2013

In my experience as president of a university where liberal arts and professional programs serve as complements, I have found that engaging students—both before they arrive on campus, and while they are completing their studies—is vital to creating the overall college experience that students are

11/2013

Kathleen McCartney was inaugurated as the 11th president of Smith College (Mass.) on Oct. 19. She follows President Carol Christ, who resigned in June. McCartney had previously served as dean of the Harvard Graduate School of Education.

11/2013

What tops the list of HR challenges at your college or university? Managing soaring health care costs? Maybe it’s faculty recruitment, succession planning, or shrinking budgets.

11/2013

From the perspective of a retired university president, the expressions of concern from most of America’s higher education leaders about President Obama’s proposed “Plan to Make College More Affordable” are a lot like looking a gift horse in the mouth.

11/2013

Mission accomplished. After a rigorous recruiting and hiring process, the new dean, president, chancellor or other key senior administrator is now onboard. All well and good?

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