Articles: Administration & Management

Sometimes increasing efficiency requires cross-functional teams, complex software solutions, and weeks of training and implementation. And sometimes it’s as simple as replacing a clipboard and sign-in sheet with a commonly used program, such as Microsoft Excel.

Eliminating physical documents has made information retrieval a lot less cumbersome and saved precious storage space.

Like most academic institutions, the Mercer University School of Law (Ga.) generates a lot of paperwork.

What used to cost $6,400 in labor to issue W-2 statements in hardcopy now costs under $200 and saves a weekend of work.

Until a few years ago, every January, staff in the Human Resources and Payroll department at George Mason University (Va.) began the arduous task of printing and mailing more than 10,000 W-2 statements for faculty, staff, and student workers.

Avoiding third-party software to make the ERP system work for departments such as athletics saves a bundle and makes for a better, more seamless solution. Score!

Like many institutions over the last several years, Salisbury University (Md.) paid handsomely for an enterprise resource planning system.

Although the University of Virginia has approximately 200,000 living alumni, until recently, the university was only communicating electronically with a fraction of them; 43,000 had email addresses on record.

Students have enough on their plates without having to worry about properly receiving their work-study hours from their financial aid packages. But, paper time cards and siloed systems were making life difficult for students and staff alike at Catawba College (N.C.).

Thanks to an external call center, internal wait times dropped from more than an hour to less than 15 minutes.

Sometimes Plan A and Plan B need to be implemented simultaneously before you can determine which is the better way to go all along.

Permanent password:  Immediate access to a password that’ll stay with students has resulted in a better new student experience.

New students understandably want to get going in their studies as soon as possible.

As the University Business editorial team began judging the entries for this first round of the Models of Efficiency program’s third year, a few things became clear.

An unprecedented and powerful confluence of forces—political, economic, public policy, regulatory, technological, and consumer choice—will drastically reshape the landscape of higher education governance in coming years.

Alexander E. “Sandy” Bracken has been appointed the Quigg and Virginia S. Newton Endowed Chair in Leadership at the University of Colorado-Boulder.

Former University of Colorado system President Alexander E. “Sandy” Bracken has been appointed the Quigg and Virginia S. Newton Endowed Chair in Leadership at the University of Colorado-Boulder. He succeeds former CU President Hank Brown, who held the chair from 2008 to 2010.

The only consistency about cell phone policies for campus employees is that there isn’t any. Likewise, the level of human resources office involvement is as different as the kinds of cell phones or data plans that are available today.

(Ed Note: The university and its executive vice president referred to in this story have asked to remain anonymous.)

Can a university use efficiency methods from the corporate world while staying true to its values?

Soumitra Dutta

Soumitra Dutta will be the first dean of a major U.S. business school hired from a b-school outside the country when he starts his position as 11th dean of the Samuel Curtis Johnson Graduate School of Management at Cornell University on July 1.

Ross Gittell will utilize his background in university teaching, strategic planning, and management as the new chancellor of the Community College System of New Hampshire, effective February 1. He succeeds J. Bonnie Newman, interim chancellor since August 2011.

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